1. Introduction

This Privacy Policy (last updated Oct 29, 2024) describes how Neutral Ground Labs (“we,” “us,” or “our”) collects, uses, and protects information obtained from users of our website.

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on this page and updating the “last updated” date.

2. Information we collect

We collect the following personal information when you voluntarily submit it through our website:

  • Full name
  • Job title
  • Email

This information is collected only when you submit a service request, sign up for our services, or contact us through our web form.

3. How we use your information

We use the collected information for the following purposes:

  • To respond to your inquiries
  • To provide our consulting and coaching services
  • To send relevant communications about our services
  • To maintain operational records
  • To improve our website and services

4. How we store your data

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and is only accessible to authorized personnel who need it to perform their duties.

5. Who we share your data with

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property

Our website may use third-party services for:

  • Website analytics
  • Email communication
  • Form processing

These services may collect basic usage data according to their own privacy policies.

6. What rights you have over your data

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. How we use cookie data

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. How to contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: marketing at ontheneutralground dot com.